One-off orders
A one-off test-mode order may be cancelled before the assessment is accepted. Once collection is accepted, refunds follow the failure and statutory-right rules rather than the desirability of the grade.
Legal LEG-012
Refund and cancellation policy
Refund and cancellation policy sets out the current invite-beta operating position for Buyer, subscriber. These operating terms explain the invite-beta service in direct language. They should be read with the product's technical and evidence boundaries, not as a substitute for them.
Bounded, non-exploitative Authorised external assessment.
Bounded evidence. Explicit responsibility. No hidden inference.
The useful answer
Refund and cancellation policy sets out the current invite-beta operating position for Buyer, subscriber.
Refund and cancellation policy sets out the current invite-beta operating position for Buyer, subscriber. Refund and cancellation policy sets out the current invite-beta operating position for Buyer, subscriber. These operating terms explain the invite-beta service in direct language. They should be read with the product's technical and evidence boundaries, not as a substitute for them.
Route-specific context
The decision this page is designed to support
- Who this governs
- Buyer, subscriber
- Operating effect
- Understand cancellation and refund treatment. Refund and cancellation policy sets out the current invite-beta operating position for Buyer, subscriber.
- Evidence and precedence
- The exact target, source, observation time, responsibility and evidence state remain available to entitled readers. Evidence basis: Immutable Signals v2 plan catalogue and test-mode entitlement configuration.
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Current operating document
Refund and cancellation policy
- Version
- Invite-beta v1.0
- Effective
- 24 August 2026
Internal failure
A terminal internal collection failure restores the one-off credit so the customer can retry without paying twice.
Subscriptions
A subscription can be cancelled for the end of the current period. Access and retention follow the displayed cancellation state.
Duplicate or incorrect charge
Report a duplicate or incorrect billing event with its non-sensitive reference. Verified errors are corrected through the original payment method where possible.
Mandatory rights
Nothing in this policy removes a statutory refund, cancellation or consumer right that applies to the customer.
This is the current founder-adopted invite-beta operating version. It does not claim external legal certification.
A deliberate path
From permission to retained evidence
- 01
Read who refund and cancellation policy governs and which version is in force.
- 02
Check the operating effect against your intended use: understand cancellation and refund treatment.
- 03
Use the contact route before relying on an unclear term; the product interface does not silently broaden the document.
Evidence before assertion
What the product can support
The applicable record is the version displayed when an action is taken. Material changes are dated, retained and presented before they govern a future use of the service. The exact target, source, observation time, responsibility and evidence state remain available to entitled readers.
Supported capability
Baseline, Assessment, Continuous, Portfolio and MSP packaging is available at the displayed invite-beta price.
Immutable Signals v2 plan catalogue and test-mode entitlement configurationDirect answers
Questions a careful reader should ask
What does Refund and cancellation policy establish?
Refund and cancellation policy sets out the current invite-beta operating position for Buyer, subscriber. It establishes only what the governed evidence supports.
What does it not establish?
It does not prove complete organisational security, exploitability, breach likelihood or the absence of unobserved weaknesses.
How can I verify the conclusion?
Use the linked evidence or capability record to inspect source, observation time, target, responsibility and the condition required for closure.