Supported capability
Continuous monitoring compares assessments only when policy, scope and evidence conditions are comparable.
Comparability contract and change testsHelp and support HLP-008
Use alerts
Use this guide to triage, assign and resolve alerts and verify the expected product state before moving on. Use this guidance to complete the task safely, understand the result and know where to go when the expected state does not appear.
Bounded, non-exploitative Authorised external assessment.
Bounded evidence. Explicit responsibility. No hidden inference.
The useful answer
Use this guide to triage, assign and resolve alerts and verify the expected product state before moving on.
Use this guide to triage, assign and resolve alerts and verify the expected product state before moving on. Use this guide to triage, assign and resolve alerts and verify the expected product state before moving on. Use this guidance to complete the task safely, understand the result and know where to go when the expected state does not appear.
Route-specific context
The decision this page is designed to support
- Who should use this
- Continuous customer, MSP analyst
- Task outcome
- Triage, assign and resolve alerts. Use this guide to triage, assign and resolve alerts and verify the expected product state before moving on.
- Safe checkpoint
- The exact target, source, observation time, responsibility and evidence state remain available to entitled readers. Evidence basis: Comparability contract and change tests.
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02
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A deliberate path
From permission to retained evidence
- 01
Filter Alerts to the intended domain, assignment state and evidence class.
- 02
Open the alert to inspect the immutable observation, responsibility, uncertainty and linked report before acknowledging it.
- 03
Assign an owner and due date where useful; a workflow resolution note does not alter the evidence or grade.
Evidence before assertion
What the product can support
The interface reports real operation states. Do not repeat a submission while a job is active; use the shown recovery action or contact support with the non-sensitive reference displayed on screen. The exact target, source, observation time, responsibility and evidence state remain available to entitled readers.
Binding boundary
Shared or provider-managed infrastructure is dependency context and is not automatically customer exposure.
Responsibility and attribution contractBinding boundary
Provider or collector failure cannot improve a grade.
Grade guard and capability testsDirect answers
Questions a careful reader should ask
What does Use alerts establish?
Use this guide to triage, assign and resolve alerts and verify the expected product state before moving on. It establishes only what the governed evidence supports.
What does it not establish?
It does not prove complete organisational security, exploitability, breach likelihood or the absence of unobserved weaknesses.
How can I verify the conclusion?
Use the linked evidence or capability record to inspect source, observation time, target, responsibility and the condition required for closure.