Help and support HLP-007

Use monitoring

Use this guide to start, pause and interpret monitoring and verify the expected product state before moving on. Use this guidance to complete the task safely, understand the result and know where to go when the expected state does not appear.

Bounded, non-exploitative Authorised external assessment.

Bounded evidence. Explicit responsibility. No hidden inference.

The useful answer

Use this guide to start, pause and interpret monitoring and verify the expected product state before moving on.

Use this guide to start, pause and interpret monitoring and verify the expected product state before moving on. Use this guide to start, pause and interpret monitoring and verify the expected product state before moving on. Use this guidance to complete the task safely, understand the result and know where to go when the expected state does not appear.

Route-specific context

The decision this page is designed to support

01
Who should use this
Continuous customer, MSP operator
02
Task outcome
Start, pause and interpret monitoring. Use this guide to start, pause and interpret monitoring and verify the expected product state before moving on.
03
Safe checkpoint
Only sealed reports with compatible policy, collector profile, scope and evidence boundaries are joined into a change narrative. Evidence basis: Comparability contract and change tests.

A deliberate path

From permission to retained evidence

  1. 01

    Open Monitoring for the selected domain and confirm that permission and the plan entitlement are active.

  2. 02

    Choose the monitoring state and notification rules deliberately; enabling monitoring is never hidden inside another action.

  3. 03

    Treat interrupted comparability and evidence-health events separately from target changes, then investigate the exact run when required.

Evidence before assertion

What the product can support

The interface reports real operation states. Do not repeat a submission while a job is active; use the shown recovery action or contact support with the non-sensitive reference displayed on screen. Only sealed reports with compatible policy, collector profile, scope and evidence boundaries are joined into a change narrative.

Supported capability

Continuous monitoring compares assessments only when policy, scope and evidence conditions are comparable.

Comparability contract and change tests

Binding boundary

Provider or collector failure cannot improve a grade.

Grade guard and capability tests

Direct answers

Questions a careful reader should ask

What does Use monitoring establish?

Use this guide to start, pause and interpret monitoring and verify the expected product state before moving on. It establishes only what the governed evidence supports.

What does it not establish?

It does not prove complete organisational security, exploitability, breach likelihood or the absence of unobserved weaknesses.

How can I verify the conclusion?

Use the linked evidence or capability record to inspect source, observation time, target, responsibility and the condition required for closure.